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Applied Computer Telephony Ltd. - act-canada.com
Canadian consulting firm with focus on web enabled and IP-based multimedia contact center applications. Specializing in computer telephony integration, IP telephony, CRM and eBusiness consulting services and training
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Contact Center Professionals, Inc. - contactcenterpro.com
Independent consultants specializing in call centers, contact centers and customer relationship management (CRM)
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CRM Xchange - telemkt.com
Information on call centers for telemarketing, customer service and teleservices. Includes telephone training, solutions and computer telephony integration
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Lieber & Associates - lieberandassociates.com
Chicago-based consulting firm with focus on enhancing and integrating call centers in order to increase sales and improve customer service
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Telecom Management, Inc - telecom-management.com
objective telecommunications advice on voice communications, data networks, telephone systems, call center, cabling design and information systems
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Telemanagement Inc. - telemanagementinc.com
Consulting for phone systems, network management, outsourcing, data, local and long distance, billing analysis, contract negotiation, system and service implementation, and consultants for health care industry
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True Data Technology - takethecall.com
Resellers of Artisoft TeleVantage and Dialogic products
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