Contact Center Network Guide

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Contact Center Network

ACM Diagnostics - acmdiagnostics.com

Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers. Based in Sydney, Australia

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Apex America - apexamerica.com

Argentinean company providing customer care help desk services

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Braxtel Communications - braxtel.com

Providers of hosted and premise based customer call center solutions software incorporating Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Computer-Telephony Integration (CTI)

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Callscripter - callscripter.com

Workflow management software for contact centres. Allows call scripts to be written in minutes by non-technical users. Includes screen popping and full reporting suite. UK-based company

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Center Partners - centerpartners.com

Provides call center outsourcing services for technical support, customer service, outbound campaigns, order entry/fulfillment, conference registration, and help desk services for the high-tech, communications, financial services, telecommunications, and wireless industries

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ChaseData Corporation - dial4contacts.com

Specializes in delivering predictive dialing software to medium and large call centers

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Communications Advanced Technologies, Inc. - cat-technologies.com

Telecommunications firm providing logistical, consulting and call center services. Professional expertice in value added solutions, business development mission-critical support and products

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