Contact Centre Network Guide

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Contact Centre Network

247customer.com - 247customer.com

Third-party Contact Center and BPO services provider based out of Bangalore, India

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ACM Diagnostics - acmdiagnostics.com

Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers. Based in Sydney, Australia

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Callcentres.net - callcentres.net

Call center research and supplier directory

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Callscripter - callscripter.com

Workflow management software for contact centres. Allows call scripts to be written in minutes by non-technical users. Includes screen popping and full reporting suite. UK-based company

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Extend Communications - extendcomm.com

1-800 inbound call center, providing order taking, and direct marketing response services in the Canada and US

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IEX Corporation - iex.com

Software solutions for call centers, telecommunications carriers and private networks operators

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Incoming Calls Management Institute - incoming.com

An international training and consulting firm, providing educational seminars and materials for managers of incoming call centers

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