Customer Relationship Management Network Guide

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Customer Relationship Management Network

ACM Diagnostics - acmdiagnostics.com

Developer of software and analytic tools for modeling call and email handling and for training contact center supervisors and managers. Based in Sydney, Australia

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American Helpdesk - americanhelpdesk.com

Inbound call center and help desk offering customer service and technical support. Includes references and detailed services list

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AnswerNet Network - answernetnetwork.com

Web and telephony based customer relationship management, telemarketing, answering service

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Applied Computer Telephony Ltd. - act-canada.com

Canadian consulting firm with focus on web enabled and IP-based multimedia contact center applications. Specializing in computer telephony integration, IP telephony, CRM and eBusiness consulting services and training

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Berring Hine Consulting Group - berring.co.uk

Consulting firm works with public sector organisations to improve their service delivery. This includes helpline and call-centre services, the development and implementation of customer-facing business models and complex market research with customer and stakeholder consultation programmes

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Center Partners - centerpartners.com

Provides call center outsourcing services for technical support, customer service, outbound campaigns, order entry/fulfillment, conference registration, and help desk services for the high-tech, communications, financial services, telecommunications, and wireless industries

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Commercial Electronics - comelectronics.com

San Antonio, Texas based: digital voice logging, quality monitoring systems, phone management accounting

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